Do you regularly review your web content to make sure its correct and up to date? The public trusts U.S. Government websites to provide current and accurate information. Are you doing all you can to ensure that trust is well deserved?
One way to build trust with your visitors is to implement a website wide content review process. Yes, it takes time, but it is critical to your credibility. Visitors expect and deserve accurate information on your website, and regular reviews will help keep your content ship-shape!
Lay the groundwork for success
One way to build trust with your visitors is to implement a website wide content review process. Yes, it takes time, but it is critical to your credibility. Visitors expect and deserve accurate information on your website, and regular reviews will help keep your content ship-shape!
Lay the groundwork for success
- Ask each manager to designate a web coordinator for their office the person who will manage the content review for their office, and work with you to update content.
- Assign an owner to every page on your site. The owner is usually the office that created the page, and they must be responsible for maintaining their content. Don't post it and forget it!
- Develop a regular review schedule. so content reviews become a standard business practice at your agency.
- Send your web coordinators a list of pages (URLs) before each review cycle, so they know exactly which pages they are responsible for reviewing.
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Friday, May 09, 2008
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